Frequently Asked Questions
If some of your transactions are marked as suspicious, we put them on hold and ask you to pass through the KYC/AML procedure. It includes a few steps, among which we ask you to provide the following documents: A photo of your ID, A selfie with the ID and the printout provided by the support. After we receive the docs, we encrypt them and put in a secure storage in compliance with the law. We don’t sell your data or share it with anyone. The only one who may ask for your documents are the authorities and law enforcement.
For merchants/customers who only work with cryptocurrency (no fiat), we only ask you to pass the KYB/KYC procedure in a rare case when a certain transaction is marked as suspicious. See below why that may happen and what you can do. For our merchants who would like to use the fiat options , it’s a bit different. These options include charging your customers with fiat and getting paid in crypto, and cashing out to fiat. To preserve the highest level of security and in compliance with the law, we will ask you to pass the KYC/KYB procedure to start working with fiat. This includes a quick ID verification and won’t take you long. Contact us for details and to start the process!
The crypto market is subject to a number of certain rules and regulations which make it mandatory for most crypto services to have the AML/KYC procedure implemented. Easygateway strives to protect our clients from any type of scams and fraudulent activities in the crypto world and complies to all rules and regulations present at the moment, and one of the ways that enables us to do so is the KYC/AML procedure.
To get a crypto payment gateway on your platform, create an account at EasyGateway. Here’s how to do it: Click “Sign Up” in the upper-right corner of the main page:
1.Fill in the form. Please remember to set a safe password: Uses uppercase and lowercase letters, numbers and special symbols. Save it in a secure password manager.
2.When you’re finished, you will see the following:
You can view your past payments both in the dashboard and the History sections of your Account. The Dashboard shows only the very latest payments, and you can’t filter their display. In the History section, you can see the full list of payments and filter them by currency, amount, and other parameters.
Instant Payment Notifications (IPN), or callbacks, are the way we notify you of the transaction status updates. To start with IPN, you’ll need a Secret key. It protects from fraud and helps verify the authenticity of the transaction status message. To generate this key, go to Account setting Page and head on to the Merchant Settings tab. IPN Setup The first step is to go to the Account Settings page and set a IPN Secret. Your IPN Secret is a string of your choosing that is used to verify that an IPN was really sent from our servers (recommended to be a random string of letters, numbers, and special characters).
EasyGateway API is a set of code that allows you to implement a crypto payment gateway on your online store, casino, or to do mass payouts in cryptocurrency. Follow the links to find the documentation for each and contact us — we will guide you through the installation process! API Safety API is a way to integrate crypto payments for your site. To do so, one needs to generate an API key - it can be done with one click in your account. API keys are always randomly generated and are a long string of symbols with no logical order. As a result, they are nearly impossible to crack.
Take advantage of our tools to accept crypto payments and donations, or to perform mass payouts. Your platform and your goal will determine the type of integration you need - find out what option will suit you best below! Do not hesitate to contact us should you have any questions at partners@easygateway.io Basic preparations: set up a wallet and the API key To start working with EasyGateway, the first thing you need to do is set up your crypto wallet. We accept 15+ currencies, so you’ll certainly find the one that fits you best.